Vinted Shoppers Voice Displeasure Over Size Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.
